Refund policy

We have a 30-day return policy.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. To start a return, you can contact us at hello@naturetonurturebamboo.com. If your return is accepted, customers will cover the cost of shipping back to Nature to Nurture. Shipping costs are non-refundable. 

Color Variations & Returns

Our blankets are produced in small batches, so slight variations in color and tone may occur between batches. Colors may also appear somewhat different depending on your screen or device settings.

Slight color variations are a normal characteristic of our small-batch production and are not considered a defect or reason for return. Returns will not be accepted solely because you have changed your mind about the color or because the color appears slightly different than expected.

As a small, independently owned business, we carefully prepare each order and appreciate your understanding of these natural variations.

Damages and issues
Contact us immediately if the item is defective or damaged upon receipt, so that we can evaluate the issue and make it right. Our return policy does not include misuse of the product including incorrectly following care instructions, stains/discoloration, abrasion, rips/tears, or pet damage.

 Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@naturetonurturebamboo.com.